( 4UMF NEWS ) Bank Of America Website Crashes:
Bank of America says its online banking website crashed Friday, leaving customers unable to access their accounts.
From late morning Friday, customers trying to log on saw a message that said the site was ‘temporarily unavailable.’
Bank of America says its online banking website crashed Friday, leaving customers unable to access their accounts
‘We’re aware of the online banking issue and addressing as quickly as possible,’ Mark Pipitone, a spokesman for the bank, wrote in an email. ‘We’re also working closely with our customers to help alleviate any concerns.’
Angry Bank of America customers took to Twitter to say that they were left frustrated, trying to do their banking on the first day of the month.
The bank responded to unhappy customers on its Facebook page Saturday with an apology.
‘Sorry to all our customers for the inconvenience this weekend,’ a bank spokesman wrote. ‘We know we didn’t deliver the experience you deserve yesterday, and we’re committed to making every interaction with you what you expect. Our mobile and online banking platforms are back up and running and we are continuing to monitor closely.’
Customers’ ‘log-in, passwords and account information were never at risk and remain safe and secure,’ the spokesman added.